Privacy Policy

Effective Date: September 1, 2025

Capital Network Solutions, Inc. ("CNS," "we," "our," or "us") operates the website https://www.cns-service.com and provides managed IT, cybersecurity, and compliance services to businesses across California and the United States. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what data we collect, how we use it, and the rights you have in relation to your information.

Information We Collect

We may collect and process the following information:

  • Contact information: name, email address, phone number, company, and job title.
  • Service details: information provided when booking a meeting, requesting support, or engaging in our services.
  • Technical information: IP address, browser type, device details, and usage activity.
  • Messaging preferences: opt-in status and communication history related to SMS or email services.

How We Use Your Information

We use the information we collect to:

  • Deliver IT support, cybersecurity, and compliance services.
  • Respond to inquiries, schedule meetings, and process service requests.
  • Send transactional communications such as appointment confirmations, ticket updates, or system alerts.
  • With your consent, send occasional marketing or educational materials related to our services.

We do not sell or rent your personal information to third parties.

SMS and Messaging Compliance (A2P 10DLC)

By providing your phone number and opting in, you consent to receive SMS messages from CNS. These may include service updates, appointment reminders, account alerts, and limited promotional content.

  • Opt-In: You will only receive text messages if you have opted in through our website, forms, or direct communication with our team.
  • Opt-Out: You may unsubscribe at any time by replying STOP to any SMS message. You may also contact us directly to be removed.
  • Help: For assistance, reply HELP or contact us at (916) 366-6566 or info@cns-service.com
  • Frequency: Message frequency may vary depending on your interaction with our services.
  • Fees: Standard message and data rates may apply according to your mobile carrier.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance the user experience. You can adjust your browser settings to block cookies, though some site features may not function properly.

Embedded Content and Third-Party Services

Pages on this site may include embedded content (such as videos, maps, or forms). Embedded content behaves as if you visited the originating site and may collect data, use cookies, or track your interaction.

We may also work with trusted third-party service providers (such as SMS gateways or analytics platforms) to deliver certain services. These providers are required to safeguard your data and comply with applicable laws.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or regulation.

Your Rights

Depending on your location, you may have the right to:

  • Access and review the personal data we maintain about you.
  • Request corrections or updates to your information.
  • Request deletion of your data, subject to legal and contractual obligations.
  • Opt out of receiving marketing communications at any time.

Data Security

We use administrative, technical, and physical safeguards to protect the data we collect against unauthorized access, loss, or misuse. While no system can guarantee complete security, CNS is committed to maintaining strong protections for client information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated "Effective Date."

Contact Us

If you have any questions about this Privacy Policy, data practices, or A2P compliance, please contact us:

Capital Network Solutions, Inc.
600 Coolidge Drive, Suite 170
Folsom, CA 95630
Phone: (916) 366-6566
Email: info@cns-service.com
Website: https://www.cns-service.com